Privacy Policy

Privacy Policy

Introduction

Welcome to https://senior-care-raymondville-texas.primarycareaid.com (hereinafter referred to as “Senior Care Raymondville Texas,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, storage, and management of information from our website visitors, users, and subscribers, in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), and its counterparts in Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), South Africa (POPIA), and other applicable jurisdictions.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://senior-care-raymondville-texas.primarycareaid.com
  • All associated mobile applications and services
  • Any interactive features or tools on our platform
  • Services provided through third-party platforms linked to our website (note that these platforms have their own privacy policies)

Processing Activities

This policy outlines the practices related to:

  • Using our applications, services, or products as an authorized user.
  • Visiting and interacting with our websites covered by this Privacy Statement.
  • Receiving communications from us, including newsletters, emails, phone calls, and text messages (SMS).

Personal Data Collection

We collect various types of personal information to provide and improve our services. This includes:

  • Account Information: Details associated with your user account, such as login credentials, profile settings, and preferences.
  • Payment Information: Data related to billing and transactions, including payment method details, invoice addresses, and transaction history.
  • Financial Information: Any financial records or data required for services or operations.
  • Purchase Information: Details about products or services purchased from us, including quantities, dates, and prices.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Information on your physical location when you access our services, gathered through GPS or similar technologies.
  • Feedback: Comments, reviews, and responses provided by users regarding our products or services.
  • Social Media Information: Data from social media platforms when users choose to log in or interact with us via these platforms.
  • Product Information: Details about the products you view, search for, or purchase on our website.

We collect this data through various means: user input forms, account setup, browsing activities, interactions with our support team, and automated technologies (e.g., cookies). Additionally, third parties may share Personal Data with us, though they are bound by their own privacy agreements.

Cookies

We utilize cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your browser that serve different functions:

  • Strictly Necessary: These ensure basic functionalities of our website, such as account login or memory of user preferences.
  • Preference: Cookies in this category remember your choices and settings to provide a personalized experience.
  • Analytics: Used to analyze traffic and optimize the performance of our website.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain Personal Data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once these purposes have been met, we securely delete or anonymize the data to protect your privacy.

Security Measures

To safeguard your personal information, we implement robust security measures:

  • Employing industry-standard encryption technologies
  • Maintaining secure servers and networks
  • Regularly reviewing and updating our security protocols
  • Training staff on data protection best practices

Children’s Privacy

We do not intentionally collect Personal Data from children under the age of 18. If you are a parent or guardian and believe we have collected information from your child, please contact us at the details provided below, and we will take appropriate steps to delete such data.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to your data and its use
  • Requesting corrections or amendments if inaccurate
  • Deletion (erasure) of your data
  • Restriction on the processing of your data
  • Portability of your data
  • The right to object to data processing activities
  • Non-discrimination in certain circumstances for exercising your data rights

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests as required by applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or your personal data: